LeenChat by LeenTech
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Answers for our visitors, from our own websites.

LeenChat reads LeenTech's websites and documents and answers visitor questions around the clock. Every answer links to the page it came from, and our team can take over any conversation.

Sign in How it works

Live on your site in three steps

  1. Add your website

    Enter your address. LeenChat reads your pages, and you can upload PDF and Word files too. Scheduled re-reads keep answers up to date.

  2. Paste one script tag

    Copy the embed code into your site. Colours, welcome message and position are changed from the dashboard, with no redeploy.

  3. Your team steps in when needed

    When a visitor asks for a person, the chat appears in your team's queue. An agent replies right inside the same conversation.

Everything a support desk needs

One dashboard for every website you run. Each site keeps its own knowledge, look and conversation history.

  • Answers with sources

    Each reply shows the pages it used, so visitors can check the details and trust the answer.

  • Live handoff

    Agents accept chats from a shared queue, reply in context and close the chat when it's resolved.

  • Your own answers

    Write exact answers for important questions. LeenChat uses them before anything else.

  • Analytics and leads

    See top questions, the pages used most and visitor ratings. Collect contact details and export them as CSV.

  • Proactive messages

    Open a conversation based on the page, time on site or scroll depth.

  • Your data stays yours

    Conversations and content are stored in your own database. The AI model runs on your own Ollama server.

One tag per website

Add this snippet before the closing </body> tag. Your site ID is in the dashboard under Sites.

Open the dashboard
embed.html 
<script
  src="https://chat.leentech.co.uk/widget/chatbot.js"
  data-site-id="YOUR_SITE_ID"
  data-api-url="https://chat.leentech.co.uk"
  data-primary-color="#1f74d6"
></script>

Questions

What does LeenChat learn from?

Your website pages, PDF and Word files, plain text, and answers you write yourself. Scheduled re-reads pick up changes to your site automatically.

Where is my data stored?

In your own MariaDB database on your hosting. Crawled pages, uploaded documents and conversations never go to a third-party chat vendor.

Which AI model does it use?

Any chat model on your Ollama server, for example Qwen or Llama. Answers and search both run on that server, protected by your API key.

Can I use it on several websites?

Yes. Each website gets its own knowledge base, widget style and conversation history, all managed from one dashboard.

What happens when the assistant doesn't know?

It says so and offers to connect the visitor with your team. Outside business hours it can collect an email address so you can reply later.